The people who answer at 2am
Best Option Restoration of Keller is independently owned and operated. When you call, you reach the people whose name is on the truck, not a national dispatch center routing your emergency to whoever is cheapest that night.
Credentials, verifiable
Restoration is a licensed trade in Texas. Ask any contractor for these numbers before they touch your property: ours are listed so you can check them.
IICRC Certified Firm
The industry's certifying body for water, fire and mold restoration. Our technicians hold WRT (water), ASD (structural drying) and FSRT (fire and smoke restoration).
Firm ID on request · verify at iicrc.orgMold work, done to Texas rules
Texas requires a TDLR license for mold projects of 25 contiguous square feet or more. We clean up smaller areas ourselves; larger projects are performed by an independent TDLR-licensed remediation contractor, and we handle the drying and rebuild.
Verify any mold license at tdlr.texas.govTDSHS Asbestos Abatement
Licensed abatement for older structures, with surveys and air clearance by an independent licensed consultant, so a surprise finding doesn't halt your rebuild for weeks.
License # · verify with Texas DSHSInsured & bonded
General liability and workers' compensation in force. Certificates of insurance are provided to property managers and carriers on request.
COI available on request
MEET THE OWNERS · 2:20
Why we started answering the phone ourselves
Fourteen years of North Texas losses, and the one rule that came out of it.
Inside the company
Training days, the equipment bay, and the community events we show up to when nothing is broken.
Who will be in your home
Background-checked, uniformed, and reachable by name. No rotating subcontractors mid-project.
Jonathan Dempsey
Owner
Owns the business and stands behind every job. Your first call and your last walkthrough.
Erin Dempsey
Operations Manager
Runs scheduling, crews and job communication, so you always know who is coming and when.
How we work, and what we won't do
Restoration has a reputation problem, mostly earned by storm-chasers. These are our standing rules.
No phone quotes for unseen work
Anyone pricing a loss they haven't inspected is guessing, and the guess always gets revised upward.
No demolition before documentation
Photos, meter readings and a scope come first. Cut too early and your carrier has nothing to pay against.
No assessing our own mold work
Texas keeps those roles separate for a reason. On projects of 25+ sq ft, an independent licensed consultant writes the protocol and a TDLR-licensed remediator performs it.
No handing your job to strangers
The crew that dries your house is the crew that rebuilds it. One company, one warranty, one phone number.
Editorial & review policy
Every technical claim on this site (drying timelines, water categories, mold thresholds, licensing requirements) is drawn from published standards, and reviewed by our IICRC-credentialed ownership before publication. Where guidance depends on your specific property, we say so instead of generalizing.
Reviewed by Best Option Restoration of Keller ownership (IICRC WRT/ASD) · Last updated October 2026 · Content is general guidance, not a substitute for an on-site assessment.
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