Smithfield · Cast-iron drain backup
Cracked cast-iron drain backed up under the kitchen. Category 2 cleanup, cabinets dried in place, back to normal in 5 days.
Crews on call right now: 24/7/365
IICRC-certified
We bill your insurance
Text us a photo
Hablamos español
Serving North Richland Hills 76180 · 76182
Restoration Services in North Richland Hills, TX
Our office sits just over the line in Watauga, so a North Richland Hills job from Smithfield down to Loop 820 is a short drive. Many homes here date to the 1960s and '70s, with aging pipes and older roofs, and we handle the water, smoke and storm damage that follows, around the clock and in both English and Spanish.
Locally owned
IICRC-certified
Hablamos español
We bill your insurance
Open 24/7
Who we are
Best Option Restoration of Keller is locally owned, based next door in Watauga, and serves all of North Richland Hills.
How fast
Local crews, 24/7. NRH is about 10 minutes from our office, so we're usually there well inside our 60-minute target.
Insurance
We bill your insurer, so you aren't stuck in the middle. You pay your deductible.
Hours
24/7, holidays included. Our team answers live, in English or Spanish.
Damage happening right now?
Take these three steps, then call.
¿Emergencia? Llámenos. Hablamos español.
Call now: (972) 357-1931- 1Stop the source. Shut off the main valve. In older homes it's often near the water heater closet.
- 2Stay safe. Turn off power to the wet rooms. Stay out of any standing water.
- 3Take photos. Photograph the damage first, then move things.
Safety first
Get out and call 911 if you notice any of these
Once everyone is safe, call us. We'll take it from there.
- You smell gasLeave now. Don't flip switches.
- Sparks or a wet breaker panelStay out of the water.
- A sagging or bulging ceilingIt can come down without warning.
- Smoke, fire or structural crackingGet everyone outside first.
What we fix in North Richland Hills
You get one company for the whole job.
Our specialty
Water damage restoration
Cast-iron drain failures in older ranch homes and attic water heater leaks in newer two-story homes. We dry both kinds of homes with the right equipment.
Water damage in North Richland Hills →
Fire & smoke damage
Smoke and soot cleanup in kitchens and garages, plus drying out water left by firefighters.
Storm & hail damage
Tarps and skylight repairs after hail, and drying for leaks around older roofs.
Mold removal
Mold removal in crawl spaces, bathrooms and shared walls in HomeTown townhomes.
Sewage cleanup
Cleanup after cast-iron sewer line backups, which are common south of Mid-Cities Blvd.
Belongings cleaning & storage
Packing, cleaning and storing belongings while we repair your home.
Repairs & rebuild
Rebuilds with City of North Richland Hills permits and inspections handled for you.
Businesses
Restoration for offices and retail along Davis Blvd, Rufe Snow Dr and Loop 820.
Asbestos testing
Testing older materials in 1950s–70s homes before anything is torn out.
24/7 emergency restoration
A 24/7 dispatcher and a crew in North Richland Hills in about 10 minutes.
Why North Richland Hills homeowners call us
Ranch homes south of Mid-Cities and new builds up north get the same careful work.
Local, with backup
Locally owned, nationally backed
Owned locally and based next door in Watauga, with network backup when a storm hits all of NRH at once.
Faster drying
Drying for old and new homes
From 1960s ranch homes to new HomeTown builds, heat-assisted drying gets walls and floors dry faster.
Certified
IICRC-certified technicians
Our crews are IICRC-certified in water damage, structural drying and fire restoration.
Bilingual
English or Spanish
We walk you through the work and your claim in English or Spanish, whichever you prefer.
Hablamos español.
How it works
A simple four-step process with one point of contact.
Step 1You call, we answer
You talk to a person who explains what to do while we drive over.
Step 2We stop the damage
We keep it from spreading and photograph it for the claim.
Step 3We clean and dry
Our crew checks progress daily until the job is dry and clean.
Step 4We rebuild
We repair your home and see the claim through.
We work with your insurance company
We work with all major insurers and send the bill to them, not you. You pay your deductible. We take care of the documentation for your adjuster.
- ✓Direct billing to your insurance company
- ✓Full documentation sent straight to your adjuster
- ✓NFIP flood claim experience after major disasters
Don't see your insurer? We work with them too. Just ask.
Reviews & recent work
★★★★★
Kitchen sink drain backed up into the cabinets and under the floor. Old cast iron, of course. They cleaned it up, dried everything and coordinated with our plumber. No mess left behind.
★★★★★
Hail took out our skylight and rain poured into the living room overnight. They tarped it first thing in the morning and had dryers going by lunch. Made a horrible week a lot easier.
★★★★★
Super responsive and honest. Told us which cabinets could be saved instead of just ripping everything out. Insurance covered all of it.
HomeTown · Skylight hail damage
Hail broke a skylight and rain soaked the living room. Tarped the next morning, dried in 3 days, skylight and drywall replaced.
Thornbridge · Upstairs washer overflow
Second-floor washer overflowed into the ceiling below. Ceiling drywall cut out, cavities dried and rebuilt in under 2 weeks.
Local know-how
Restoring homes in North Richland Hills
North Richland Hills is really two cities in one. South of Mid-Cities Boulevard you’ll find 1950s–70s ranch homes with cast-iron drains and older roofs. Up north, around HomeTown and Smithfield, homes are newer two-story builds with attic water heaters. We see different problems in each, and we bring the right equipment for both.
North Richland Hills details
County
Tarrant
School district
Birdville ISD
Main roads
Loop 820, Mid-Cities Blvd, Davis Blvd, Rufe Snow Dr
Local landmarks we work around
NRH2O Family Water Park
A landmark many neighborhoods use when giving us directions.
NRH Centre
The city’s recreation center and a central point for our north NRH crews.
Iron Horse Golf Course
Neighborhoods around the course get heavy storm and hail exposure.
HomeTown and the TEXRail station
A newer walkable area with townhomes and shared walls, where leaks can affect neighbors.
Smithfield
Historic Smithfield and its newer homes in the city’s north end.
What damages North Richland Hills homes
What NRH homes deal with each season.
Winter
Frozen pipes in older ranch homes
Pipes in crawl spaces and exterior walls of older homes freeze first.
Spring
Hail and skylight damage
Older roofs and skylights let water in once hail breaks the seal.
Summer
Cast-iron drain failures
Shifting soil cracks old cast-iron drains, which can back up under the floor.
Year-round
Shared-wall leaks in townhomes
In HomeTown townhomes, one unit’s leak can spread to the next. We document both sides.
Common questions
Do you cover all of NRH?+
Yes. We cover every part of North Richland Hills, ZIP codes 76180 and 76182, from Smithfield and HomeTown in the north down to the Loop 820 corridor. Our target is under an hour from your call.
What damage is most common in NRH homes?+
Water damage. North Richland Hills has a mix of 1960s ranch homes south of Mid-Cities Boulevard and newer two-story homes up north, so we see everything from cast-iron drain failures to attic water heater leaks. Spring hail is close behind.
Do you handle cast-iron drain backups in older North Richland Hills homes?+
Yes. We clean up and disinfect after the backup, dry the area and work with your plumber, who repairs or lines the drain.
Can you help if a leak in my HomeTown townhome came from a neighbor?+
Yes. We document the source and the damage on both sides of the wall, which helps both insurance claims and HOA conversations.
How quickly can you reach North Richland Hills?+
Usually about 10 minutes from our Watauga office.
Do you work in both north and south North Richland Hills?+
Yes. We cover everything from Smithfield and HomeTown down to Loop 820 and the Haltom City line.
Do you work with my insurance company?+
Yes. We document everything for your adjuster and bill your insurance company. Your deductible is your part. The paperwork is ours.
North Richland Hills neighborhoods we serve
Smithfield
HomeTown
Thornbridge
Near NRH Centre
Iron Horse area
Near NRH2O
Nearby cities
Written and reviewed by Jonathan Dempsey, Best Option Restoration of Keller · Last updated October 16, 2026 · Drive times are typical estimates, not guarantees.