Oak Street · Restaurant ice-machine leak
Broken supply line flooded a commercial kitchen overnight. Extracted before opening and dried in phases so the restaurant stayed open.
Crews on call right now: 24/7/365
IICRC-certified
We bill your insurance
Text us a photo
Hablamos español
Serving Roanoke 76262
Restoration Services in Roanoke, TX
From the restaurants on Oak Street to the homes around Fairway Ranch, Roanoke calls us when water, fire, storm or mold damage hits. Cleanup, drying and rebuilds for Roanoke homes and restaurants, any hour, in English or Spanish.
Locally owned
IICRC-certified
Hablamos español
We bill your insurance
Open 24/7
Who we are
Best Option Restoration of Keller is a locally owned company serving Roanoke homes and businesses.
How fast
Local crews, 24/7. Roanoke is about 15 minutes away. Our goal is to be there within an hour of your call.
Insurance
We bill insurers directly for homes and businesses. You pay your deductible.
Hours
24/7, holidays included. A person answers the phone day or night, in English or Spanish.
Damage happening right now?
First, these three steps. Then call us.
¿Emergencia? Llámenos. Hablamos español.
Call now: (972) 357-1931- 1Stop the source. Close the main water valve. In a restaurant, check the back-of-house utility area.
- 2Stay safe. Shut off power to wet areas and keep staff out of standing water.
- 3Take photos. Take photos for the claim before cleanup starts.
Safety first
Get out and call 911 if you notice any of these
Once everyone is safe, call us. We'll take it from there.
- You smell gasLeave now. Don't flip switches.
- Sparks or a wet breaker panelStay out of the water.
- A sagging or bulging ceilingIt can come down without warning.
- Smoke, fire or structural crackingGet everyone outside first.
What we fix in Roanoke
One company covers the cleanup and the rebuild, for homes and businesses.
Our specialty
Water damage restoration
Garage water heater leaks, slab leaks and commercial kitchen floods. We dry homes and restaurants alike.
Water damage in Roanoke →
Fire & smoke damage
Grease-fire smoke and soot cleanup for Oak Street restaurants and Roanoke homes.
Storm & hail damage
Tarps and drying after hail and heavy storms that send runoff toward Marshall Creek.
Mold removal
Mold removal behind walk-ins, under dishwashers and behind home laundry rooms.
Sewage cleanup
Cleanup after grease-trap and sewer backups in restaurants and homes.
Belongings cleaning & storage
Packing and storage for furniture, decor and restaurant equipment during repairs.
Repairs & rebuild
Rebuilds with City of Roanoke permits and inspections handled.
Businesses
After-hours, phased restoration so Oak Street restaurants keep serving.
Asbestos testing
Testing older downtown buildings before renovation work begins.
24/7 emergency restoration
Live dispatch around the clock, with Roanoke about 15 minutes out.
Why Roanoke homeowners call us
Restaurants on Oak Street and homes off Byron Nelson call us for the same reasons.
Local, with backup
Locally owned, nationally backed
Locally owned, with a commercial team that understands restaurant schedules on Oak Street.
Faster drying
Drying that gets you reopened
Controlled heat dries commercial kitchen floors and home subfloors faster, so you reopen sooner.
Certified
IICRC-certified technicians
IICRC-certified in water, structural drying and fire and smoke restoration.
Bilingual
English or Spanish
Kitchen staff and homeowners can work with us in English or Spanish.
Hablamos español.
How it works
Four steps, whether it's your home or your restaurant.
Step 1You call, we answer
We answer, find out what happened, and tell you what to do before we arrive.
Step 2We stop the damage
We stop the damage and document it for your insurer.
Step 3We clean and dry
We check daily and keep going until it's dry.
Step 4We rebuild
We rebuild and stay on the claim until it closes.
We work with your insurance company
We bill insurers directly for both homes and businesses. You pay your deductible. We prepare the documentation your adjuster needs.
- ✓Direct billing to your insurance company
- ✓Full documentation sent straight to your adjuster
- ✓NFIP flood claim experience after major disasters
Don't see your insurer? We work with them too. Just ask.
Reviews & recent work
★★★★★
Ice machine line broke overnight in our restaurant. They came in before open, extracted everything and phased the drying so we only lost one lunch shift.
★★★★★
Water heater in the garage started leaking into the laundry room. They found water inside the wall we never would have seen. Really thorough.
★★★★★
From the first call to the final walkthrough they were great. Answered all my questions and the insurance part was way easier than I expected.
Fairway Ranch · Garage water heater
Leaking water heater wicked into the laundry room wall. Thermal imaging found the wet cavity; dried and patched in 4 days.
Byron Nelson Blvd · Kitchen grease fire
Grease fire left smoke residue through the first floor. Soot cleaning, deodorizing and duct cleaning done in about a week.
Local know-how
Restoring homes in Roanoke
Roanoke calls itself the Unique Dining Capital of Texas, and its busy Oak Street restaurant district keeps our commercial team active. Commercial kitchens bring ice-machine leaks, grease fires and grease-trap backups. Roanoke homes range from older houses near downtown to newer neighborhoods off Byron Nelson Boulevard, with the usual attic water heater and slab leak problems.
Roanoke details
County
Denton
School district
Northwest ISD
Main roads
SH 114, US 377, Byron Nelson Blvd, Oak St
Local landmarks we work around
Historic Oak Street
Restaurants and shops we restore on schedules built around service hours.
Byron Nelson Boulevard
Newer neighborhoods and retail along Roanoke’s main corridor.
Roanoke Public Library
A central landmark near downtown.
Texas Motor Speedway
Just north of town and a landmark for directions.
Marshall Creek
Low-lying areas near the creek can take on water in heavy storms.
What damages Roanoke homes
What Roanoke homes and businesses see through the year.
Winter
Frozen pipes in restaurant kitchens
Supply lines in commercial walls and walk-in areas freeze in hard cold.
Spring
Hail and flash flooding
Heavy storms bring hail on roofs and runoff into low areas near creeks.
Summer
Grease fires and smoke
Busy kitchens mean more grease fires. We clean the smoke residue and get you reopened fast.
Year-round
Ice-machine and dishwasher leaks
Commercial kitchen equipment leaks slowly under floors until the damage shows.
Common questions
Do you serve every part of Roanoke?+
Yes. We cover every part of Roanoke, ZIP code 76262, from Oak Street and the Byron Nelson Boulevard corridor out to the Trophy Club and Northlake lines. We try to be there within 60 minutes.
What type of damage do you see most in Roanoke?+
Water damage in homes and businesses. Roanoke has a busy restaurant district along Oak Street, so alongside home water heater and pipe leaks we handle a lot of commercial kitchen floods and grease-fire smoke damage.
Can you restore my Roanoke restaurant without closing for long?+
Yes. We work after hours and in phases, and we prioritize the kitchen and dining room, so you lose as few service hours as possible.
Do you clean smoke damage after a grease fire?+
Yes. We clean soot from hoods, walls and ceilings, deodorize the space and can clean ductwork so the smoke smell doesn’t come back.
How quickly can you reach Roanoke?+
It's usually a 15-minute drive from our office.
Do you clean up grease-trap backups?+
Yes. We clean, disinfect and dry the area and can work with your plumber to clear the line.
Do you bill insurance for homes and businesses?+
Yes. For homes and businesses alike, we document the loss and bill the insurer. Your cost is usually the deductible.
Roanoke neighborhoods we serve
Oak Street area
Byron Nelson Boulevard corridor
Fairway Ranch
Near Roanoke Recreation Center
Near Marshall Creek
Nearby cities
Written and reviewed by Jonathan Dempsey, Best Option Restoration of Keller · Last updated October 16, 2026 · Drive times are typical estimates, not guarantees.