Whitley Road · Water heater failure
Hall-closet water heater flooded two bedrooms. Crew on site in 15 minutes, carpet pad pulled and drying started that night. Dry in 3 days.
Crews on call right now: 24/7/365
IICRC-certified
We bill your insurance
Text us a photo
Hablamos español
Serving Watauga 76148
Restoration Services in Watauga, TX
We're based in Watauga, which means a crew is often at your door within minutes of the call. The same team that pulls the wet carpet is the one that hangs the new drywall, and we answer 24/7 in English or Spanish.
Locally owned
IICRC-certified
Hablamos español
We bill your insurance
Open 24/7
Who we are
Best Option Restoration of Keller is locally owned, and our office is right here in Watauga.
How fast
Local crews, 24/7. Our office is in Watauga, so we're usually minutes away. Our outside target is 60 minutes.
Insurance
We bill your insurance directly. You pay your deductible.
Hours
24/7, holidays included. Our local team answers, in English or Spanish.
Damage happening right now?
Do these three things, then call. We're close by.
¿Emergencia? Llámenos. Hablamos español.
Call now: (972) 357-1931- 1Stop the source. Shut off the main water valve, which is usually near the water heater.
- 2Stay safe. Turn off power to wet rooms at the breaker, then stay out of the water.
- 3Take photos. Take photos before you start moving things.
Safety first
Get out and call 911 if you notice any of these
Once everyone is safe, call us. We'll take it from there.
- You smell gasLeave now. Don't flip switches.
- Sparks or a wet breaker panelStay out of the water.
- A sagging or bulging ceilingIt can come down without warning.
- Smoke, fire or structural crackingGet everyone outside first.
What we fix in Watauga
The same local crew handles the cleanup and the rebuild.
Our specialty
Water damage restoration
Original water heaters, aging supply lines and slab leaks in 1970s and ’80s homes. We’re based in Watauga, so drying often starts within minutes.
Water damage in Watauga →
Fire & smoke damage
Cleanup after kitchen and electrical fires in older one-story homes, including soot in attics and closets.
Storm & hail damage
Tarps for older shingle roofs after hail, plus drying for any rain that got inside.
Mold removal
Mold removal under sinks, behind showers and in garages where slow leaks go unnoticed.
Sewage cleanup
Cleanup after drain backups from older clay and cast-iron lines.
Belongings cleaning & storage
Packing and storage for your belongings while bedrooms and living areas are repaired.
Repairs & rebuild
Drywall, flooring and paint, with City of Watauga permits pulled for you.
Businesses
Restoration for shops and offices along Denton Highway and Hightower Drive.
Asbestos testing
Testing for asbestos in popcorn ceilings, flooring and texture common in homes from this era.
24/7 emergency restoration
Our office is in Watauga, so emergency crews are usually minutes away, day or night.
Why Watauga homeowners call us
We're based in Watauga, so for most neighbors we're the closest crew in town.
Local, with backup
Locally owned, nationally backed
We’re a Watauga business. Our office is on Avalon Drive, and the owner answers the phone himself.
Faster drying
Faster than rental fans
Older Watauga homes often have soaked subfloors and wall cavities. Controlled heat dries them faster than rental fans can.
Certified
IICRC-certified technicians
IICRC-certified crews trained in water, structural drying and fire restoration.
Bilingual
English or Spanish
Many Watauga families prefer Spanish, and our whole team can help in either language.
Hablamos español.
How it works
Four steps, handled by the same local team.
Step 1You call, we answer
We answer and walk you through it. Since we're in Watauga, the crew isn't far.
Step 2We stop the damage
We stop the damage and photograph everything your adjuster will ask for.
Step 3We clean and dry
We stop by every day to check readings until it's dry.
Step 4We rebuild
We rebuild and keep working with your insurance company until the claim is done.
We work with your insurance company
We work with all the big insurers and bill them for you. You pay your deductible. We do the photos, readings and paperwork for your adjuster.
- ✓Direct billing to your insurance company
- ✓Full documentation sent straight to your adjuster
- ✓NFIP flood claim experience after major disasters
Don't see your insurer? We work with them too. Just ask.
Reviews & recent work
★★★★★
Water heater in the hall closet finally gave out and soaked the carpet into two bedrooms. They’re literally right down the road, so the crew was here in like 15 minutes. Pulled the pad, set up dryers and walked me through the whole claim.
★★★★★
Toilet supply line split while we were at church. Came home to water everywhere. They answered on a Sunday, were here fast, and saved our hardwood. Really kind people.
★★★★★
Hablaron conmigo en español todo el tiempo y me explicaron el reclamo del seguro paso a paso. Muy profesionales y muy rápidos.
Near Capp Smith Park · Toilet supply line
Split supply line ran for hours while the family was out. Hardwood dried in place with floor mats instead of being torn out.
Bursey Road · Slab leak
Hot-water slab leak lifted vinyl plank in the kitchen. We found the wet area with thermal imaging, dried it and replaced the flooring after the plumber’s repair.
Local know-how
Restoring homes in Watauga
Watauga grew quickly in the 1970s and ’80s, and most homes are one-story brick houses on slab foundations. Many still have original water heaters, supply lines and drain lines, which is why aging plumbing and slab leaks are the most common reasons Watauga homeowners call us. Being based in town means we can usually be at your door in under 5 minutes.
Watauga details
County
Tarrant
School districts
Birdville ISD and Keller ISD
Main roads
Denton Hwy (US 377), Hightower Dr, Starnes Rd, Whitley Rd
Local landmarks we work around
Capp Smith Park
Neighborhoods around the park are among the closest to our office.
Watauga Public Library
A central landmark if you’re giving us directions.
Denton Highway (US 377)
The main north–south corridor, with shops and offices we also restore.
Whitley Road
Older residential streets where original plumbing is common.
Hightower Drive
Our crews use it daily to reach homes across the city.
What damages Watauga homes
What Watauga homes run into through the year.
Winter
Frozen pipes in older walls
Older homes often have less insulation around pipes in exterior walls and garages.
Spring
Hail on aging roofs
Older shingles crack more easily, and leaks show up during the next heavy rain.
Summer
Slab leaks in shifting soil
Dry clay soil shrinks and shifts in summer, putting strain on pipes under the slab.
Year-round
Original water heaters
Many water heaters in 1970s–80s homes are past their lifespan and fail without warning.
Common questions
Do you cover every part of Watauga?+
Yes. We cover every part of Watauga, ZIP code 76148, from the Whitley Road and Denton Highway corridors out to the Keller and North Richland Hills lines. Our outside target is 60 minutes, though we're usually much faster here.
What's the most common problem in Watauga homes?+
Water damage. Many Watauga homes were built in the 1970s and ’80s, so aging water heaters, worn supply lines and slab leaks make up most of our calls here. Hail comes second, and a bruised roof often leaks in the next storm.
How fast can you get to my Watauga home?+
Our office is at 6521 Avalon Dr in Watauga, so we can usually be at your door in under 5 minutes. The worst traffic rarely pushes it past 15.
My Watauga home is older. Will you check for asbestos before tearing anything out?+
Yes. Homes built before the early 1980s can have asbestos in some drywall texture, flooring and pipe insulation. We test before demolition so the job stays safe.
Do you handle slab leaks in Watauga?+
Yes. We find the wet area with thermal imaging, dry it once your plumber fixes the leak and replace the damaged flooring.
Can I visit your office?+
Yes. We’re at 6521 Avalon Dr, Watauga, TX 76148. Call ahead so someone is there to meet you.
Do you work with insurance companies?+
Yes. We document the damage, work with your adjuster and bill your insurance. You pay the deductible. We handle the paperwork.
Watauga neighborhoods we serve
Whitley Road area
Denton Highway corridor
Near Capp Smith Park
Bursey Road area
Starnes Road area
Near the Watauga Public Library
Written and reviewed by Jonathan Dempsey, Best Option Restoration of Keller · Last updated October 16, 2026 · Drive times are typical estimates, not guarantees.