Water Damage Restoration in Southlake, TX
Burst pipes, failed attic water heaters and slab leaks, handled by a locally owned crew that serves Southlake 24/7. We pump it out, find the hidden moisture, dry it to standard and deal with your insurance company.
Get out and call 911 if you notice any of these
Once everyone is safe, call us. We'll take it from there.
- You smell gasLeave now. Don't flip switches.
- Sparks or a wet breaker panelStay out of the water.
- A sagging or bulging ceilingIt can come down without warning.
- Smoke, fire or structural crackingGet everyone outside first.
Best Option Restoration of Keller provides 24/7 water damage restoration across Southlake, TX, from a locally owned team serving Keller and nearby communities.
60-minute arrival target from your call, day or night.
$1,500–$8,000 for extraction and drying on most residential losses.
Drying must start within 24–48 hours to keep mold from forming.
Why Southlake homes get water damage
Most of the Southlake calls we take come from one of four situations.
Attic water heaters
Two-story homes often put the tank in the attic. When it fails, water comes through the ceilings below before anyone sees it.
Hard freezes
Supply lines in attics and exterior walls split during multi-day freezes, as thousands did across North Texas in February 2021.
Slab leaks
North Texas clay swells and shrinks, stressing pipes under the slab. Warm floor spots and a running meter are the warning signs.
Hail and storm roofs
Spring hail bruises shingles you can't see from the ground. The next heavy rain shows up as a ceiling stain.
Southlake service at a glance
What to do in the first hour
- 1
Shut off the water
Close the main shut-off valve. In most Southlake homes it is in the garage or near the water heater; the City of Southlake meter box at the curb is the backup.
- 2
Cut power to wet areas
Switch off breakers for any room with standing water. Do not walk through water near outlets or appliances.
- 3
Photograph everything
Take wide shots and close-ups of the water, the source and damaged belongings before anything is moved.
- 4
Call a restoration crew
Call (972) 357-1931. Drying needs to start within 24 to 48 hours to keep mold from forming.
- 5
Open your insurance claim
Report the loss to your carrier and give us your claim number. We send moisture readings and photos straight to your adjuster.
Before & after, from one of our jobs
What our customers say
Our AC drain line backed up in the attic and we didn't notice until the ceiling started sagging. Yikes. These folks showed up fast, cut out the bad drywall, and had fans going before dinner. Super chill, zero drama, and they kept the kids' stuff covered the whole time.
Small grease fire on the stove, but the smoke smell got into EVERYTHING. Curtains, couch, closets, you name it. They cleaned it all and honestly the house smells better now than before. Wish I'd found them years ago.
Southlake neighborhoods we serve
Other services in Southlake
Southlake water damage FAQs
How fast can you get to my home in Southlake?+
Our local crews cover all of Southlake. Our target is to be at your door within 60 minutes of your call, day or night.
Do I have to call my insurer before I call you?+
No. Call us so we can stop the water right away. We'll photograph and log everything for your adjuster and bill your carrier directly. Just let your insurer know the same day.
How much does water damage restoration cost in Southlake?+
Most residential water losses run roughly $1,500 to $8,000 for extraction and drying. Cost depends on square footage, how long the water sat, whether it is clean or contaminated, and how many materials have to come out. Larger Southlake homes with two stories of damage can run higher.
Does homeowners insurance cover water damage in Southlake?+
Most Texas homeowners policies cover sudden and accidental water damage, such as a burst pipe or a failed water heater. Gradual leaks and flood water from outside are usually excluded. We bill your carrier directly and document the loss for your adjuster.
Why do so many Southlake homes have attic water damage?+
Many Southlake homes are two-story builds with water heaters and supply lines in the attic. When a tank fails or a line freezes, water runs down through ceilings and walls before anyone notices. A drain pan and a leak alarm under the water heater are the cheapest protection.
How long does it take to dry out a house after water damage?+
Drying usually takes three to five days with commercial dehumidifiers and air movers. We take moisture readings every day and only remove equipment once materials reach dry standard.
Do I need a permit to rebuild after water damage in Southlake?+
Drying and cleanup do not need a permit. Rebuild work such as replacing drywall over new electrical, plumbing repairs or structural framing generally needs a City of Southlake building permit. We pull permits for any rebuild work we do.
Water damage restoration near Southlake
Written and reviewed by Jonathan Dempsey, Best Option Restoration of Keller · Last updated October 16, 2026 · Costs and drive times are typical ranges, not quotes.